Refund policy

We strive to ensure that our customers are 100% satisfied with their orders and with the service that we provide.

If an item arrives damaged, not as described or in an unsellable condition, please email orders@bangzobookswholesale.com within 14 working days of receiving your order. Include your order number and details of the issue.We will investigate the issue described and may offer a replacement(s) or credit note.

All returns and refunds are dealt with on a case-by-case basis. If you have any further questions about our returns policy, please feel free to contact us via e-mail: orders@bangzobookswholesale.com.